Frequently Asked Questions
Where do you deliver?
Availability varies by product, variant and destination. Check the product page and delivery guide. Contact us before ordering to an unverified destination.
How long will my order take?
There is no single delivery estimate for every item. Refer to the available shipping service and estimate for your destination. Carrier and customs delays may affect arrival.
Can I return my order?
We do not offer additional voluntary change-of-mind returns beyond applicable law. Eligible UK and EU online purchases have cancellation rights, and mandatory remedies for faulty or incorrect goods remain available. Read our Returns and refunds policy.
Are all products the same material?
No. Materials, finishes, sizes and set contents vary. Read the individual description and choose the correct variant. Gold-colour or silver-colour does not by itself mean solid gold or sterling silver.
Which currency will I pay in?
The amount and currency shown at checkout determine the payment you authorise. Alternative currency displays may be estimates provided by a converter.
How can I track my order?
Use the tracking link in your dispatch message when available, or visit Track your order. Different items may arrive in separate parcels.
How do I contact you?
Email ameerajewelleryy@gmail.com with your order number or product name so we can help.